Quality

Quality is the first and most important of our values. Continuous monitoring of the realization of our quality objectives is an essential part of Finnfoam Oy's daily operations.

Product standards

We comply with specific product group standards (EN13164 for XPS production, EN13165 of PIR production, and EN13163 for EPS production), while still carrying out our own quality control activities with a significantly higher frequency than that required by the standards. It is our aim to exceed standard quality requirements. For example, standards do not address the esthetic qualities of boards, but we strive to ensure that our products are also of high quality esthetically.

Quality control

The implementation of and compliance with product standards is monitored by the Finnish Safety and Chemicals Agency (Tukes). Technical validation and quality control at the plant is monitored by Eurofins Expert Services (formerly VTT). We also perform various quality control measurements developed fully in-house to ensure the quality of our products. We carry out weekly follow-up measurements of previously manufactured products in long-term storage. This allows us to ensure that we achieve our objectives.

Service

We aim to ensure that our service is of high quality. To us, high-quality service means, among other things, speed, flexibility, and taking the customer’s individual needs into account. We aim to handle any questions, customer feedback, and complaints quickly and in a constructive manner, thus providing a basis for learning and the development of our operations. Finnfoam Oy is an approachable and accommodating family business.

Quality Management System

Finnfoam Oy has implemented a certified and audited ISO 9001 Environmental Management System.